At Orchid Setalth Orthopedic Solutions, every product we manufacture is delivered to customer
specifications
and
the highest quality standards. To accomplish
this, we ensure that these standards are maintained
at
every level
of our organization.
The strongest example of our commitment
to quality is our ISO 13485:2003 and ISO 9001:2000 certifications. These internationally recognized standards
acknowledge that we have developed and implemented
effective quality systems throughout the entire production
process
and that these systems are continually maintained and
improved.
To guarantee that we meet or exceed our customers’ requirements,
a material specific process is developed for each product.
Inspection procedures and material tests are designed
to make
sure that each product is dimensionally
exact
and that the highest attainable mechanical properties
are achieved.
Every employee at Orchid Stealth receives comprehensive
training and the resources they need to perform at
the highest level. Employees are encouraged to
participate in process improvement teams, where workers
from every
stage of production work together to make sure that
we
continually improve our products and provide more value
to our customers.
Our Quality Policy
is our promise to you: “Complete
customer satisfaction through responsibility, integrity
and commitment to excellence in everything we do.”
Our
comprehensive quality department offers
• Nondestructive
testing including Fluorescent Penetrant Inspection
performed by certified personnel.
• Brown & Sharpe
coordinate measurement machines (CMM) with PC - DMIS
and Tutor for Windows software.
• Jones & Lamson, Masterview & Genx
optical comparators.
• Metallography lab with video
monitoring and capture.
• Rockwell hardness testing.
• Test
equipment calibration traceable to NIST provided in-house
using Calibration Recall software
and by approved vendors when required.
• Complete chemical, mechanical and
metallographic testing available.
• Trained staff
certified by the American Society of Quality (ASQ).
